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Privacy Policy

Your privacy is extremely important to us.

It is the policy of Insight Communication & Design to comply with the Australian Privacy Principles set out in the Privacy Act 1988 (Cwth) as required by that Act (“federal privacy law”). Apart from our legal and ethical commitment to meeting compliance with the law, we value and respect our relationships with our clients, website visitors and other individuals with whom we deal and we respect their desire for privacy.

Information Collection
We only collect information to better service enquiries and requests from clients and prospective clients, and to market our products and services to website visitors.

We collect the email addresses of those who communicate with us via email, aggregate information on what pages users access or visit, and information volunteered by users (such as survey information and/or contact form submissions).

The information we collect is used to improve the content of our website and the quality of our service, and personally identifiable information is not shared with or sold to other organizations for commercial purposes, except to provide products or services you’ve requested, when we have your permission, or unless it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or as otherwise required by law.

This website uses Google Analytics to help analyse how visitors use this site. Google Analytics uses “cookies”, which are small text files attached to your browser, to collect standard internet log information and visitor behaviour information in an anonymous form. Google keeps this data only to provide this service to us.

This website may use remarketing campaigns with Google Analytics to advertise online. This means that third party vendors, including Google, may display ads for this site or our services across the Internet. We use anonymous information to inform, optimise and serve these display advertisements, based on your visit(s) to this site. You may opt out of this program by visiting http://www.google.com/settings/ads

When you use our contact form, or email us, we may collect personal or business information such as your company name, full name, email address or contact details. We use this information only for the following general purposes: products and services provision, identification and authentication, services improvement, contact, and research.

When you use our payment form, we use this information to update our financial records, and do not store your credit card information. Your credit card information is provided to the payment gateway and your financial institution only to complete the transaction.

Remarketing and Cookies

Do we use cookies?
Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

Remarketing
We also uses 3rd party vendor re-marketing tracking cookies, including the Google Adwords tracking cookie. This means we will continue to show ads to you across the internet, specifically on the Google Display Network (GDN). As always, we respect your privacy and are not collecting any identifiable information through the use of Google’s or any other 3rd party remarketing system.

The third-party vendors, including Google, whose services we use – will place cookies on web browsers in order to serve ads based on past visits to our website. – Third party vendors, including Google, use cookies to serve ads based on a user’s prior visits to your website. This allows us to make special offers and continue to market our services to those who have shown interest in our service.

Google Analytics Demographics & Interest Reporting
This website uses cookies to facilitate the sampled reporting of demographics and interests of its visitors within Google Analytics – this website will not merge or facilitate the merging of personally-identifiable information with non-personally identifiable information previously collected from Display Advertising or divulge said information to any 3rd parties.

You can opt out of this feature by visiting the following link: Google Analytics opt-out browser add-on

This data is used to provide better services and more relevant content to our users based on demographic and interest data.

Opt-Out
You may opt out of Google’s use of cookies by visiting the Ads Preferences Manager. Also, you can opt out of other third-party vendor’s use of cookies by visiting the Network Advertising Initiative opt-out page.

Changes
Insight Communication & Design may periodically update this policy without warning.

Last updated
This policy was last update on 3rd May 2019.

Questions
Any questions about this privacy policy should be addressed to us through our contact form below.